PAY MY BILL
· PAYMENT OPTIONS
- PAY IN OFFICE: Come by MONDAY - FRIDAY 8AM-4PM and make your payment in the office lobby or pull in our drive through window.
- MAIL PAYMENT: Mail your payment along with your billing stub to PO Box 309, Mabank, Tx 75147. Payments are applied to your account the same day as received. Please allow adequate time for the payment to reach our office.
- DROP BOX: The District provides a night drop box in the drive thru at our office located at 115 Hammer Rd. (off of Welch Lane). We ask customers not to put cash in drop box, ECCFWSD is not responsible for cash deposited in the drop box at this location. Checks or Money Orders only.
- PAY ONLINE: We take online payments. Click on “To Pay Or View your Bill” link above. Then elect to register or make a one-time payment. You will need to enter your account number and last name to locate your bill and make or schedule an online payment. The costs to pay with a check (EFT/ACH) online are .95 cents and the cost to pay with a credit card online is $2.95. With credit cards you can only pay a maximum of $150 at a time.
- PAY BY PHONE: You can pay by phone by calling our Toll free 844-200-2453 and following the prompts. The costs to pay with a check (EFT/ACH) by phone are $1.90 and the cost to pay with a credit card by phone is $3.90. With credit cards you can only pay a maximum of $150 at a time.
- IN HOUSE DIRECT DRAFT: We still offer our in house Direct Draft Program for free. Simply complete the direct draft form and attach a voided check and return to our office. Forms can be completed in our office or mailed to you upon request.
- Payments must be received by 5:00 p.m. on the due date to avoid late fee penalty. (Note: Our office closes at 4:00 p.m. but drop box is checked at 5:00 p.m.)
- WE ONLY TAKE VISA OR MASTER CARD.
ABOUT VIEWING OR PAYING YOUR BILL ONLINE
By clicking on the link above you can view or pay your bill online. You can access your account, set up your bills to be emailed to you by going paperless for free. The fee to pay online through this service is as follows;
A service fee of .95 cents for an electronic check or $2.95 for credit card will be charged by the service provider, Invoice Cloud. While you will be paying your account with East Cedar Creek FWSD, the full amount of this service fee is passed to Invoice Cloud as the provider of this service.
****NOTICE: When you sign up for Autopay you will receive an email that you MUST click on the COMPLETE REGISTRATION button. Failure to respond to the email will result in your account not being set up as Autopay.****
We also offer a "Direct Draft" program for free that you set up through the office. Contact one of our Customer Service Representatives at (903)887-7103 for more information about this program.