See SERVICE AREA page to find out if you are considered NORTHSIDE or SOUTHSIDE. You may also call our office and we can confirm it for you also.

Northside (Cycle 1)

Due Date: 10th of each month.
Termination Date: Around the 20th of each month.

Southside (Cycle 2)

Due Date: 25th of each month.
Termination Date: Around the 5th of each month.

IMPORTANT NOTICE

*Any past due balance (shown as BALANCE FORWARD) is cause for immediate termination of service.

IF YOU HAVE BEEN DISCONNECTED

• You will have to pay the FULL balance on your account (PAST DUE + CURRENT BILL) plus a $100.00 disconnect/reconnect fee.
• Your payment to reconnect service must be CASH, MONEY ORDER, or VISA/MASTER CARD.
• No checks will be accepted after your service has been disconnected for non-payment or returned payment (check/credit card/ach).
• Payments received after 2pm will not have water restored until the next business day.
• You must have the state required vacuum breakers on all outside faucets.
• You can only pay to have service reconnected during regular business hours Monday - Friday 8am - 4pm (not including holiday closures)

Please see our FAQ page for Frequently Asked Questions on Billing and Termination

• PAY IN OFFICE: Come by MONDAY - FRIDAY 8AM-4PM and make your payment in the office lobby or pull in our drive thru window.
• MAIL PAYMENT: Mail your payment along with your billing stub to PO Box 309, Mabank, Tx 75147. Payments are applied to your account the same day as received. Please allow adequate time for the payment to reach our office.
• DROP BOX: The District provides a night drop box in the drive thru at our office located at 115 Hammer Rd. (off of Welch Lane). We ask customers not to put cash in drop box, ECCFWSD is not responsible for cash deposited in the drop box at this location. Checks or Money Orders only.
• PAY ONLINE: We take online payments. Click on “To Pay Or View your Bill” link below. Then elect to register or make a one-time payment. You will need to enter your account number and last name to locate your bill and make or schedule an online payment. The costs to pay with a check (EFT/ACH) online are $0.95 cents and the cost to pay with a credit card online is $3.25. With credit cards you can only pay a maximum of $150 at a time.
• PAY BY PHONE: You can pay by phone by calling our Toll free 844-200-2453 and following the prompts. The costs to pay with a check (EFT/ACH) by phone are $1.90 and the cost to pay with a credit card by phone is $4.20. With credit cards you can only pay a maximum of $150 at a time.
• IN HOUSE DIRECT DRAFT: We still offer our in house Direct Draft Program for free. Simply complete the direct draft form and attach a voided check and return to our office. Forms can be completed in our office or mailed to you upon request.
• Payments must be received by 5:00 p.m. on the due date to avoid late fee penalty. (Note: Our office closes at 4:00 p.m. but drop box is checked at 5:00 p.m.)
• WE ONLY TAKE VISA OR MASTER CARD.

VISIT OUR PAY MY BILL PAGE ON THIS WEBSITE FOR FULL DETAILS http://www.eastcedarcreek.net/pay-my-bill