PLEASE NOTE THAT THIS PAGE IS FOR INFORMATIONAL PURPOSES ONLY AND YOU MUST CONTACT OUR OFFICE AND REQUEST A FREE ESTIMATE FOR NEW INSTALLATION (TAPS) COSTS. ESTIMATES ARE GOOD FOR 30 DAYS ONLY. 

 

CUSTOMER SERVICE POLICY RESOLUTION

The Customer Service Policy Resolution is approved and updated by the Board of Directors. The link below is the current resolution approved by the Board of Directors on 02/20/2019.


CLICK HERE TO VIEW THE CURRENT CUSTOMER SERVICE POLICY RESOLUTION

 


WATER RATES:

Meter Size

Base Charge

Gallons included in Base

Cost per 1,000 gallons for 0 to 3,000 gal.

Cost per 1,000 gallons for 3,001 to 10,000 gal.

Cost per 1,000 gallons for over

10,000 gal..

5/8-inch

$ 19.76

0

$3.86

$4.11

$4.36

¾-inchResidential

$27.32

0

$3.86

$4.11

$4.36

¾-inch Commercial

$27.32

0

$3.86

$3.86

$3.86

1-inch  

$42.39

0

$3.86

$3.86

$3.86

1 ½-inch

$80.13

0

$3.86  

$3.86  

$3.86  

2-inch

$125.40

0

$3.86  

$3.86  

$3.86  

3-inch

$246.12

0

$3.86  

$3.86  

$3.86  

4-inch

$341.91

0

$3.86  

$3.86  

$3.86  

ADDITIONAL FRANCHISE FEES

*Residents within the city limits of Payne Springs includes an additional 4% franchise fee assessed by the City of Payne Springs.

*Residents within the city limits of Enchanted Oaks includes an additional 2% franchise fee assessed by the City of Enchanted Oaks.

*Residents within the city limits of Gun Barrel City includes an additional 2% franchise fee assessed by Gun Barrel City



SEWER RATES Based on metered water consumption

Meter Size

Base Charge

Gal Included in Base

Cost per 1,000 gal

Billing Cap

5/8-inch

$26.94

0

$4.15

$ 46.65

¾-inch Residential

$38.62

0

$4.15

$ 92.80

¾-inch Commercial

$38.62

0

$4.15

None

1-inch

$61.98

0

$4.15

None

1 ½-inch

$120.37

0

$4.15

None

2-inch

$190.45

0

$4.15

None

3-inch

$377.31

0

$4.15

None

4-inch

$587.54

0

$4.15

None

 

ADDITIONAL FRANCHISE FEES

*Residents within the city limits of Payne Springs includes an additional 4% franchise fee assessed by the City of Payne Springs.

*Residents within the city limits of Enchanted Oaks includes an additional 2% franchise fee assessed by the City of Enchanted Oaks.

*Residents within the city limits of Gun Barrel City includes an additional 3% franchise fee assessed by Gun Barrel City


WATER SERVICE.

The Connection Fee for water service includes the current labor, material, administrative costs and charges allowed under the Texas Water Code 49.212.

All Developments requiring a water meter service greater than a 2-inch water will be reviewed on a case-by-case basis to determine a connection fee.

          Water Connection Fee Chart

Water Meter Size

Connection

Fee

* Connection Fee with Road Bore

 

Customer Service

Inspection

5/8- inch

$2,221

$2,564.

$25.00

¾ - inch

$2,618.

$2,962.

$50.00

1 - inch

$3,105.

$3,449.

$50.00

1 ½ - inch

$5,244.

$5,587.

$50.00

2 - inch

$7,014

$7,358

$50.00

3 - inch

To be Determined on a Case by Case Basis

To be Determined on a Case by Case Basis

 

4 - inch

To be Determined on a Case by Case Basis

To be Determined on a Case by Case Basis

 

ALSO SEE CAPITAL CONTRIBUTION FEE SCHEDULE


 

WASTE WATER SERVICE

The Connection Fee for sewer service includes the current labor, material, administrative costs and charges allowed under the Texas Water Code 49.212.

 

Gravity Sewer Connection Fee Chart

Sewer is based on Water Meter Size

Connection

Fee

* Connection Fee with Road Bore

 

Customer Service

Inspection

5/8 -  inch

$2,001.

$2,605.

$25.00

¾ - inch

$2,252.

$2,855.

$25.00

1 - inch

$2,502.

$3,106.

$25.00

1 ½ - inch

$2,752.

$3,356.

$25.00

2 - inch

$3,002.

$3,606.

$25.00

3 - inch

$3,252.

$3,856.

$25.00

4 - inch

$3,503.

$4,106.

$25.00

ALSO SEE CAPITAL CONTRIBUTION FEE SCHEDULE


Low Pressure Sewer Connection Fee Chart (grinder unit)

Sewer is based on Water Meter Size

Connection

Fee

* Connection Fee with Road Bore

 

Customer Service

Inspection

5/8 - inch

$4,161.

$4,505.

$25.00

¾ - inch

$4,411.

$4,755.

$25.00

1 - inch

$4,661.

$5,005.

$25.00

1 ½ - inch

See Section VIII.d(2)  below

See Section VIII.d(2below

$25.00

2 - inch

See Section VIII.d(2)below

See Section VIII.d(2)below

$25.00

3 - inch

See Section VIII.d(2)below

See Section VIII.d(2)below

$25.00

4 - inch

See Section VIII.d(2)below

See Section VIII.d(2)below

$25.00

 ALSO SEE CAPITAL CONTRIBUTION FEE SCHEDULE


* Road Bores greater than 25-feet in length and/or greater than 4-inch diameter will be installed by sub-contractors and billed at actual cost of job


 

CAPITAL CONTRIBUTION FEES BY TYPE

GRAVITY SEWER
   CAP CONTRABUTION
5/8" $1,001.00
3/4" $1,251.00
1" $1,501.00
1 1/2" $1,751.00
2" $2,001.00
3" $2,252.00
4" $2,502.00
   
PRESSURE SEWER
   CAP CONTRABUTION
5/8" $1,001.00
3/4" $1,251.00
1" $1,501.00
NOTE: Low Pressure Sewer Taps greater than 3/4' may require larger Pump(s) Tanks increasing cost.
   
WATER TAP
   CAP CONTRABUTION
5/8" $1,110.00
3/4" $1,455.00
1" $1,863.00
1 1/2" $3,404.00
2" $4,676.00
Note:  Connection Fees will be determined on a case by case basis for 2 inch or larger. All fees above do not include inspection fees, line extentions, or deposits.


CHART OF FEES

Fee

Amount

Explanation Found in

After Hours Fee

$ 25

(Refer to Section 1.VIII.(e).1)

Cancellation of Residential Installation per service

$ 25

(Refer to Section  1.VIII.(e).2)

Cancellation of

Commercial Installation

$ 50

(Refer to Section  1.VIII.(e).2)

Deposit – Sewer

$ 40

(Refer to Section  1.VIII.(e).4)

Deposit – Water

$ 100

(Refer to Section 1.VIII.(e).4)

Disconnect Fee

$ 50.00

(Refer to Section 1.VIII.(e).5)

Illegal Jumper Fine

$ 200 + past due

(Refer to Section 1.VIII.(e).7)

Illegal Meter Fine

$ 400 + past due

(Refer to Section 1.VIII.(e).8)

Inspection Fee

$ 25 - $ 50 each trip

(Refer to Section 1.VIII.(e).9)

Installation–Sewer (Gravity)

  Included in Connection Fee

(Refer to Section 1.VIII.(d)

Installation-Sewer (Pressure)

  Included in Connection Fee

(Refer to Section 1.VIII.(d)

Installation – Water

Included in Connection Fee

(Refer to Section 1.VIII.(a) & Section 11)

Fire Hydrant Estimate

$ 50 Deposit

(Refer to Section 1.VIII.(e). 6)& Section15

Late Fee Penalty

10% added to bills not pd within 30 days

(Refer to Section 1.VIII.(e). 10)

Lock Removal Fee

$ 25

(Refer to Section 1.VIII.(e). 11)

Meter Test Fee

$ 100

(Refer to Section 1.VIII.(e). 12)

Rates – Sewer

 

(Refer to Section  1.VII.(b)

Rates – Water

 

(Refer to Section  1.VII.(a)

Real Estate 72-Hour Turn On

$ 50

(Refer to Section 1.VIII.(e). 15)

Reconnect Fee

$ 50

(Refer to Section  1.VIII.(e). 16)

Request for Copies

Standard copies  .10 ea

(Refer to Section 1.VIII.(e). 17)

Re Read Request

$ 25

(Refer to Section 1.VIII.(e). 18)

Returned Check Fee

$ 30

(Refer to Section 1.VIII.(e). 19)

Service Charge Fee

$ 25

(Refer to Section 1.VIII.(e). 21)

Transfer Account Fee

$ 25

(Refer to Section 1.VIII.(e). 20)