East Cedar Creek FWSD

CUSTOMER INFO PAGE

Click on each title to open the information file

BILLING & TERMINATION INFO -

HOURS OF OPERATION - Office hours are Monday-Friday 8am-4pm. See the "ABOUT US" section on this website for more information.

LINE LOCATE-
SERVICE AREA -
SEWER ISSUES -

WATER ISSUES - Customers who have low water pressure or leaks at the meter should contact our office.

Information about due dates and billing cycles.

Call our office for line locates on water and wastewater.

Information about our fees, deposits, charges, and miscellaneous policies.

Information about our current water and sewer rates.

Information about customer's service area.

Customers who are on the District's sewer system and experience issues should call us before calling a plumber.

SEVERE WEATHER PROCEDURES- PLEASE BE AWARE that during times of inclement weather we may close our office early or in some severe cases not open the office at all. You can contact our office at (903) 887-7103 to confirm that we are open before traveling. Closings will be published here on our website, with KCKL Radio, and with Henderson County now on Facebook.

RATES - WATER & SEWER
MISC FEES, DEPOSITS, CHARGES, & POLICIES